Privacy Policy

The following privacy policy is intended to give you an overview of how we process your personal data on our website.

In accordance with Article 1(1) of the EU General Data Protection Regulation (GDPR), data protection serves to protect natural persons with regard to the processing of personal data and the free movement of personal data. Article 8 of the Charter of Fundamental Rights of the European Union provides that every individual has the right to the protection of personal data concerning them. 

1. Controller for the processing of data on this website and contact details

a) Controller for the processing of data on this website

Rossmarkt 21 · 60311 Frankfurt am Main
Tel: +49 69 2193 999-0 | Fax: +49 69 2193 999-99 ·

Secure e-mail portal:
Managing directors: Gabriele Weyland-Tschentscher; Jonas Abel; Efnan Dangir 

b) Contact

If you have any data privacy questions or comments, please do not hesitate to contact us at

2. Your rights as data subject

a) Right of access

You have the right to obtain access to the personal data stored by us and request information as to:

  • the categories of personal data being stored (e.g., address details, payment data);
  • the purposes of processing;
  • the recipients or categories of recipient to whom the data will be disclosed (e.g., shipping service providers, payment service providers) and in particular recipients in third countries outside the European Union or international organisations;
  • the period for which the data will be stored or the criteria used to determine that period;
  • the existence of automated decision-making, including profiling and, where applicable, how this is structured and what the consequences of this are;
  • where the data were not collected from you yourself, any available information as to their source.

b) Right of data portability, rectification and erasure

In addition, you have the right to have personal data of yours

  • which we process on the basis of your consent or on the basis of a contract with you and the processing of which is carried out by automated means, transmitted in a structured, commonly used and machine-readable format to you or to a third party, where this is technically feasible;
  • rectified without undue delay if they are inaccurate and completed without undue delay if they are incomplete;
  • erased, unless 
    • your data is necessary for exercising the right of freedom of expression;
    • for compliance with a legal obligation; 
    • for the performance of a task carried out in the public interest;
    • or for the establishment, exercise or defence of legal claims;
  • or to have the processing of the data restricted, 
    • provided we are able to verify your objection that the data is inaccurate; 
    • if the processing is unlawful but you oppose the erasure; 
    • if we no longer require the data but you require them for the prosecution of legal claims; 
    • or if you have objected to the processing but it has not yet been verified whether our legitimate grounds override those of your own. 

c) Right of withdrawal, right to lodge a complaint, right to obtain information about the obligation to provide data

Furthermore, you have the right

  • to withdraw any consent to data processing you have given at any time with effect for the future. The processing of your data carried out prior to withdrawal shall remain lawful. You may exercise your right of withdrawal by contacting the address specified under 1. a) above;
  • to lodge a complaint about us with a supervisory authority, in particular with a supervisory authority in the place of your habitual residence, place of work, or our registered office;
  • to obtain information as to whether you, as the data subject, are obligated to provide personal data on the basis of legal or contractual obligations and what the consequences are if you fail to provide the data.

3. Right to object

You have the right to object to the use of your data where your data is being processed for the purposes of legitimate interests under Article 6(1) sentence 1(f) GDPR. The right to object must be based on grounds relating to your particular situation, unless you object to processing for direct marketing purposes or for marketing, which includes profiling to the extent that it is related to such direct marketing. In such case, no reasons need be stated.

4. Data collected when you visit our website

Our website is delivered to your browser via servers of our provider. The provider automatically stores information transmitted by your browser in its log files. This information includes: 

  • Browser type and version number
  • Referrer URL
  • Date and time of the request
  • IP address

This data is stored for purposes of statistical and error analysis to enable us to provide a user-friendly experience and optimise our website. The data is stored temporarily until it is automatically deleted, and it is not merged with other data. The legal basis for processing is Article 6(1) sentence 1(f) GDPR.

5. Matomo Analytics

This website uses the Matomo web analytics service. To provide its service, Matomo uses cookies. We use Matomo as a means to analyse how you use our website and to continually optimise use. The statistics generated moreover allow us to optimise the services we offer and make them more relevant to you as a user. The legal basis for processing is Article 6(1) sentence 1(f) GDPR. Our legitimate interest is based on the aforementioned purposes.

This website uses Matomo with an extension to pseudonymise IP addresses. IP address are truncated during processing to prevent an individual from being directly identified. The IP address transmitted by your browser via Matomo is neither merged with other data collected by us nor transferred to third parties.

When individual pages of our website are accessed, the following data is stored:

  • Two bytes of the IP address of your end device
  • Browser type and version
  • Operating system
  • Accessed web page
  • Referrer URL, provided your browser does not prohibit this
  • The pages and files you access on our website
  • The website you visit after you visit our site (when you click on an external link on our website)
  • Date and time of your access
  • How much time you spend browsing the website
  • How often you access the website
  • Your location (country)

As part of our web analysis, tracking cookies are placed on your computer subject to your consent. The Matomo software and the data collected via Matomo are operated, stored and processed solely on our own servers. The storage time is twelve months.

Opting out of Matomo Analytics

If you do not wish to have the pseudonymised data generated by your visit stored and analysed, you may opt out at any time via our cookie manager below.

In this case, an opt-out cookie will be placed in your browser, which will prevent Matomo from collecting any further session data.

In addition, the "do not track" function is enabled in the Matomo version we have installed. If your browser supports this function and you have enabled it in your browser settings, no data will be collected by Matomo, even if you have consented to the use of cookies.

6. Transfer of data to third parties

No data is transferred to third parties via this website.